FAQ

What does Lafery sell?
Lafery offers massage, recovery, and comfort tools made for simple at-home use, including foot massagers, neck massagers, EMS devices, and heated support products.

Where do you ship?
We currently ship within the United States only.

How much does shipping cost?
We offer free shipping on all orders within the United States.

How long does delivery take?
Orders are usually processed within 1-3 business days. After processing, shipping normally takes 7-9 business days. The total estimated delivery time is 8-12 business days.

Will I receive tracking information?
Yes. Once your order has shipped, tracking details will be sent by email when available.

Can I return my order?
Yes. We accept return requests within 30 days of delivery. Items must be unused, in new condition, and returned in the original packaging.

What should I do if my item arrives damaged or incorrect?
Please contact us within 7 days of delivery with your order number, a short explanation, and clear photos of the item so our team can review the issue.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Apple Pay, Google Pay, and Shop Pay.

Are payments secure?
Yes. Available payment methods are shown at checkout, and payments are processed through secure checkout providers.

How can I contact Lafery?
You can contact us by email at info@Lafery.com or by phone at +1 (505) 464-2257. Our business hours are Monday - Sunday, 10:00 AM - 9:00 PM.